At Astrid Lakats Chartered Accountant, we understand just how important your choice of an accountant or strategic consultant is. And, we understand the importance of the work we do for you - whether it be a personal tax return, a business enhancement service, an audit or any other service we provide - that's why we offer you a guarantee on all of our services. It goes like this:
"You will remain the sole judge of our performance. If there is something we have done, or failed to do, that you are not 100% delighted with, simply let us know and we will correct it immediately."
At all times, we need to know your sense of what and how we're doing, so that we can continue to strive for providing exceptional client service. To that end, all we ask is that you please speak up if we are not exceeding your expectations. Usually we will be able to correct it immediately, or explain why we might be undertaking a process or task in a certain way.
Our performance guarantee is just one of the many commitments we make to you. Remember, YOU are the sole judge of our performance.